Vision / About Us
To create an automotive industry where no shop has to diagnose and repair vehicles alone.
The future unfolding
From individual experience to shared progress.
1. The work starts in the bay.
Technology begins with the technicians performing the work and the real conditions they encounter.
2. The repair creates shared context.
Service information, vehicle history, customer concerns, parts, decisions, and technician experience stay connected to the job.
3. Experience becomes reusable.
Jobs, notes, videos, repair nuances, causes, and confirmed fixes remain useful after the repair is closed.
4. Knowledge moves across the shop.
Technicians, advisors, managers, and owners can understand the same work from the context that matters to them.
5. Every contribution helps the next repair.
What one person or shop learns becomes part of a stronger collective intelligence for the people solving the next problem.
Mission
To build technology that brings the automotive industry together instead of pushing it further apart.
Core values
These beliefs define the people who belong here and the decisions BayHive is willing to make.
01 · Burn the Playbook
We aren’t here to build another shop management system. We’re here to rethink how the industry works.
Challenge old workflows and question every assumption. We put customer value first, even when it means rejecting the way things have always been done.
02 · Find a Way
Ownership doesn’t stop at your job description.
When you encounter a problem, don’t wait for someone else to solve it. Our customers count on us to solve hard problems, so we take ownership and find a way forward.
03 · The Best Idea Wins
Great ideas can come from anyone.
Leave titles and egos at the door. Debate openly, listen well, and change your mind when someone has a better answer. What matters is what we build, not who gets credit.
04 · Learn from Your Scars
Mistakes are inevitable. Repeating them isn’t.
Take risks and move fast enough to learn. When something goes wrong, own it, understand it, and share the lesson so the whole team gets better.
05 · Truth Over Comfort
Honesty builds trust.
Speak up when something is wrong. Be honest with teammates and customers, even when it is uncomfortable. Give feedback respectfully and share bad news early.
06 · Enjoy the Ride
Building something great should be fun.
Work hard, celebrate wins, laugh often, and do not take yourself too seriously. Great teams enjoy the work and the people they build with.
Founder & CEO
Andrew McAllister
Andrew is a product leader and former software engineer with more than a decade of experience building software at Workday, Ridgeline, Shop-Ware, Tire Guru, and Vehlo. After years of working with repair shops, technicians, and multi-shop organizations, he founded BayHive, a shop management system built from the bay up. BayHive helps turn the knowledge gained through everyday work into an advantage for the next repair.
Andrew spends his free time with his wife and children, and enjoys working on vehicles in his driveway, playing water polo, snowboarding, and off-roading.
A note from our founder
Most shop management systems aim to be all-in-one and we believe that is the right goal.
More features under one login, however, do not automatically create one connected product.
BayHive was designed to make all-in-one work better.
Customer concerns, vehicle history, recommendations, labor, parts, and procedures stay connected throughout every repair.
Technicians spend less time hunting for information.
Advisors avoid recreating work.
Each visit adds knowledge that makes the next repair easier.
To us, all-in-one means more than having every feature. It means every part works together as one system.
— Andrew McAllister, Founder & CEO